Vendcite Privacy Notice

1. About this Notice

This Privacy Notice explains how Vendcite (“we”, “our”, “us”) collects, uses, shares, and protects your personal information when you use our website, mobile app, or services. It also outlines your rights regarding your personal data.

2. Who We Are

Vendcite is a marketplace platform that connects buyers and sellers. We do not directly process payments or provide delivery services; instead, we enable users to communicate and transact securely with each other through our platform and trusted third-party providers.

3. The Data We Collect

  • Information you provide directly: name, email, phone number, delivery address, and payment details (shared securely with our payment partners).
  • Information we collect automatically: device type, IP address, browsing activity on our platform, and order history.
  • Information from third parties: such as payment confirmations, delivery updates, and feedback from logistics partners.

4. How We Use Your Data

  • Register and manage your account
  • Facilitate communication and transactions between buyers and sellers
  • Enable secure payments through trusted third-party providers
  • Connect you with logistics partners for delivery arrangements
  • Provide customer support
  • Improve our services and recommend products you may like
  • Detect and prevent fraud or unauthorized activities
  • Comply with legal and regulatory obligations

5. Sharing Your Data

  • With sellers so they can fulfill your orders and communicate with you
  • With payment service providers to enable secure transactions
  • With logistics partners to help arrange delivery, if applicable
  • With regulatory authorities when required by law

We do not sell your personal data to third parties.

6. Cookies

Vendcite uses cookies and similar technologies to improve your browsing experience, remember your preferences, and help us show relevant offers. You can manage your cookie preferences through your browser settings.

7. Data Retention

We keep your personal data only as long as needed to:

  • Complete your transactions
  • Meet legal, tax, and fraud-prevention obligations
  • Improve your shopping experience

After this, we securely delete or anonymize your information.

8. Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Access to your data is limited to staff and service providers who need it to perform their duties.

9. Your Rights

  • Access and request a copy of your personal data
  • Correct or update your information
  • Request deletion of your data (“right to be forgotten”)
  • Opt out of marketing communications
  • Lodge a complaint with the relevant Data Protection Authority

10. Contact Us

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us at:
📧 admin@vendcite.com