Vendcite Privacy Notice

1. About this Notice

This Privacy Notice explains how Vendcite (“we”, “our”, “us”) collects, uses, shares, and protects your personal information when you use our website, mobile app, or services. It also outlines your rights regarding your personal data.

2. Who We Are

Vendcite is an e-commerce marketplace that connects buyers and sellers. While we provide the platform for shopping, we partner with third-party payment providers to process transactions securely and with third-party logistics providers to deliver orders to your doorstep.

3. The Data We Collect

  • Information you provide directly: name, email, phone number, delivery address, and payment details (shared securely with our payment partners).
  • Information we collect automatically: device type, IP address, browsing activity on our platform, and order history.
  • Information from third parties: such as payment confirmations, delivery updates, and feedback from logistics partners.

4. How We Use Your Data

  • Register and manage your account
  • Process and deliver your orders
  • Facilitate secure payments via third-party providers
  • Arrange shipping and delivery through logistics partners
  • Provide customer support
  • Improve our services and recommend products you may like
  • Detect and prevent fraud or unauthorized activities
  • Comply with legal and regulatory obligations

5. Sharing Your Data

  • With sellers to fulfill your orders
  • With payment service providers to process your transactions securely
  • With logistics providers to deliver your products
  • With regulatory authorities when required by law

We do not sell your personal data to third parties.

6. Cookies

Vendcite uses cookies and similar technologies to improve your browsing experience, remember your preferences, and help us show relevant offers. You can manage your cookie preferences through your browser settings.

7. Data Retention

We keep your personal data only as long as needed to:

  • Complete your transactions
  • Meet legal, tax, and fraud-prevention obligations
  • Improve your shopping experience

After this, we securely delete or anonymize your information.

8. Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Access to your data is limited to staff and service providers who need it to perform their duties.

9. Your Rights

  • Access and request a copy of your personal data
  • Correct or update your information
  • Request deletion of your data (“right to be forgotten”)
  • Opt out of marketing communications
  • Lodge a complaint with the relevant Data Protection Authority

10. Contact Us

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us at:
📧 admin@vendcite.com