Frequently Asked Questions
Find quick answers to common questions from both buyers and sellers on Vendcite.
FAQ Guide
Browse through common topics and solutions to help you get the most out of Vendcite.
How do I reset my password?
Go to the login page, click 'Forgot Password', and follow the instructions to reset your password.
How do I contact support?
Visit the Help & Support page for resources or to reach out to our support team.
How do I add a new product as a seller?
Go to Seller Center > Products and click 'Add New Product'. Fill in the details and save.
How do I request a return as a buyer?
Go to Account > Orders, find your order, and click 'Return'. Follow the prompts to submit your request.
How do I withdraw my earnings as a seller?
Go to Seller Center > Finance, click 'Withdraw', and follow the instructions to request a withdrawal.