Vendcite Terms & Conditions for Buyers & Visitors

Last Updated: 2025

Welcome to Vendcite! By accessing or using our website and mobile app (“Vendcite” or “the Platform”), you agree to these Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

  • 1.1. These Terms apply to all visitors, users, and buyers (“you”, “your”) who access or use Vendcite.
  • 1.2. By using Vendcite, you confirm that you accept these Terms in full. If you do not agree, you must not use the Platform.

2. Eligibility

  • 2.1. You must be at least 18 years old to use Vendcite.
  • 2.2. If you are using the Platform on behalf of a business or organization, you confirm that you have the authority to do so and bind the relevant entity to these Terms.

3. Accounts & Registration

  • 3.1. Certain features may require you to register for an account. You must provide accurate and complete information.
  • 3.2. You are responsible for keeping your account credentials confidential. Vendcite is not responsible for any unauthorized activity caused by failure to protect your credentials.
  • 3.3. You may close your account at any time by contacting support.

4. Buying on Vendcite

  • 4.1. Vendcite provides an online platform where third-party sellers list products for sale. Vendcite itself is not the seller unless explicitly stated.
  • 4.2. When you place an order, a contract is formed directly between you and the seller.
  • 4.3. You agree to pay all amounts due for products and applicable shipping or taxes as specified on the Platform.

5. Payment

  • 5.1. Payments are processed through approved third-party payment providers.
  • 5.2. Vendcite may deduct applicable fees or charges before confirming a payment.
  • 5.3. You are responsible for ensuring your payment method has sufficient funds and complies with all applicable laws.

6. Delivery & Logistics

  • 6.1. Delivery is managed through Vendcite-approved logistics partners.
  • 6.2. Delivery timelines are estimates; delays caused by logistics partners or unforeseen events are not the responsibility of Vendcite.

7. Returns & Refunds

  • 7.1. All returns and refunds are subject to Vendcite’s Return & Refund Policy.
  • 7.2. Refunds may be issued as store credit, bank transfer, or other methods as specified on the Platform.
  • 7.3. Vendcite reserves the right to resolve disputes regarding returns and refunds in accordance with applicable laws.

8. User Conduct

  • 8.1. You agree to use Vendcite responsibly and not:
    • Post false, misleading, or illegal content
    • Attempt to interfere with the Platform’s operation
    • Engage in fraud, harassment, or other harmful behavior
  • 8.2. Vendcite may suspend or restrict access to users who violate these rules.

9. Intellectual Property

  • 9.1. Vendcite owns all rights, titles, and interest in the Platform, including logos, design, software, and content.
  • 9.2. You may not copy, reproduce, or distribute any material from the Platform without prior written permission.

10. Privacy

  • 10.1. Vendcite processes personal data in accordance with our Privacy Policy.
  • 10.2. By using Vendcite, you consent to our collection and use of your personal data as described in the Privacy Policy.

11. Limitation of Liability

  • 11.1. Vendcite provides the Platform “as is” and is not responsible for:
    • Product quality, safety, or legality
    • Losses arising from delays, errors, or disputes with sellers
  • 11.2. Vendcite is not liable for indirect or consequential losses, including loss of revenue, profit, or reputation.

12. Force Majeure

  • 12.1. Vendcite is not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, or internet outages.

13. Termination

  • 13.1. Vendcite may suspend or terminate your access at any time for violations of these Terms or applicable laws.

14. Governing Law & Dispute Resolution

  • 14.1. These Terms are governed by the laws of the Federal Republic of Nigeria.
  • 14.2. Any disputes shall be resolved first through negotiation, and if unresolved, by arbitration or the competent courts of Nigeria.

15. Indemnification

You agree to indemnify and hold harmless Vendcite, its affiliates, and partners from any claims, losses, or damages (including legal fees) arising from your use of the Platform, your violation of these Terms, or your breach of intellectual property or other rights of third parties.

16. Changes to Terms

Vendcite may update these Terms from time to time. Updates will be effective when posted on the Platform. Continued use of Vendcite after changes means you accept the revised Terms.

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Vendcite regarding the use of the Platform.

19. Contact

For questions regarding these Terms:
📧 admin@vendcite.com